Customer Relationship Officer/ Field Executive

Customer Relationship Officer/ Field Executive
Rs30,000

Overview

  • Employer: Bilkish Associates
  • Select a job: Call Center Officer
  • Job type: Full Time
  • Required work experience (years): 1
  • Required Education: Advanced Level
  • Email (optional) : info.lanka@bilkish.com

Description

Job Descriptions: As a Customer Relationship Officer at BILKISH Associates, You will be the first point of contact for our customers, providing friendly and efficient service. You will assist with inquires, resolve complaints and ensure a positive customer experience. Your role is crucial in maintaining customer satisfactions and loyalty.Key Responsibilities:       Greet customers and provide assistance with their inquires in person over the phone and via email. Handle and resolve customer complaints in a professional and courteous manner. Maintain accurate records of customer interacting and transactions. Stay updated on product knowledge and company policies to provide accurate information to customer.

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